Updated: Sept. 29, 2020.
Thank you for doing business on jnjwriters.com.
Please read this Refund Policy carefully before purchasing, accessing or using any of our Courses, Programs, Products and Services. This is the Revision and Refund Policy of jnjwriters.com.
Our purpose is to be well-known for providing high-quality writing and proofreading/editing assistance to businesses/clients all over the world. We understand that every customer and each order is of immense importance. Therefore, our chief objective is to grow the scope of our writing and editing services and strive to convert every new customer into a happy returning and loyal client. This is why we deliberately focus on customer satisfaction and this Revision and Money Back Guarantee Policy reflects it.
If the quality of your custom document or copy does not meet the quality standard you ordered for, you can contact us and request for revisions. Your document will be revised free of charge and on urgent basis if it meets the following conditions:
Instructions: Revision instructions should not be in conflict with the original instructions you provided us while placing the order. Any change in the original instructions will be considered as a new order or rewrite (depending upon the changes) and it will be charged according to our regular pricing.
Deadline: Revision requests are entertained within 10 days of order submission. If you require changes in your document after this time frame, you will have to place a new order for editing/rewriting.
We value your trust and investment in our writing/editing/proofreading services and therefore provide Money Back Guarantee in case of the following conditions:
For our digital documents, downloadable, audio files, e-books and pdf guides, we do not offer refunds since it’s not a“returnable” item and is delivered all at once as soon as you purchase it.
For one-on-one online live coaching, we do not offer refunds.
A student here is referred to any person that purchase, access or use any of our online courses/classes.
Because we reserve one of the limited spots inside our online courses/classes when you purchase a spot, we will charge a cancellation fee equal to half your deposit if you cancel within 24 hours before the start of the class. We recommend contacting us for assistance if you experience any issues receiving or downloading our products.
All refunds will be made in electronic medium; there’s no provision of a cash refund. The refunds will be placed either in your PayPal wallet, Payoneer or your bank account. It totally depends on the medium which suits us best as at the time of processing your refund request.
To submit a proper refund request, please email firstname.lastname@example.org with your request and receipt. We will need to know which product you purchased and at what price. Thank you.
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: email@example.com
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